This Privacy Policy explains how Linguistic Leap processes personal data in connection with its website, course inquiries, enrolment, small-group language courses, and related online or classroom services.
We use personal data to answer inquiries, assess starting level, match learners to suitable groups and timetables, confirm course terms, manage enrolment, organise scheduled lessons, support guided practice, prepare written learning plans and progress summaries, administer payments, maintain records, operate the website, and meet legal obligations.
We may share personal data with operational partners that support website hosting, communications, scheduling, payment processing, or online lesson delivery. These parties act under instructions or contractual arrangements intended to limit use of the data to the services they provide.
We may disclose personal data to public authorities, courts, or other parties when required to comply with law, enforce our rights, protect the security of our services, or respond to lawful requests. We may also share information where necessary to establish, exercise, or defend legal claims.
Depending on the circumstances, individuals may request access to their data, correction of inaccurate information, deletion where permitted, or limitation of certain processing activities. They may also object to processing based on legitimate interests and may raise concerns about how their data is handled.
To exercise a privacy right, a person should provide the relevant details of the request and any information needed to verify identity. We may ask for additional information before acting on a request, and we will respond in accordance with applicable law and the complexity of the request.
We keep personal data only for as long as needed for the relevant purpose, including course administration, accounting, dispute handling, and legal compliance. When data is no longer required, it is deleted, anonymised, or archived in a restricted form where the law or a legitimate business need requires continued storage.
When we make material changes, we will update the policy text and may provide additional notice where appropriate. The version in force is the one published on the website at the time of review, unless a different effective date is stated.
We may process identification and contact details, course inquiry information, level screening responses, enrolment details, timetable preferences, payment-related records, attendance information, learning progress notes, and technical data generated by website use. Where online lessons are arranged, we may also process device and connection information needed to support the session.
We receive data from website forms, booking communications, course discussions, level screening, lesson participation, progress reviews, and payment interactions. We may also collect limited technical information automatically when the website is used, and we may record information that is necessary to manage group matching, scheduling, and course delivery.
We may use essential cookies to keep the site secure and functional, preference cookies to remember settings, and limited analytics cookies to understand general site use. Session cookies expire when the browser is closed, while persistent cookies remain for a limited period unless removed earlier by the user.
We use standard cookie controls to manage essential site operation and, where applicable, to support preference, analytics, or session functions. Users can block or delete cookies through their browser settings. If cookies are disabled, some parts of the site may not work as intended.
Under GDPR, we process personal data only where we have a lawful basis, such as performance of a contract, compliance with legal obligations, legitimate interests, or consent where required. We limit processing to what is relevant for course administration, communication, website operation, and related support.
Where GDPR applies, it governs our processing of personal data for users in the European Economic Area and, in some cases, for related processing carried out from France.
Where GDPR applies, individuals may have rights of access, rectification, erasure, restriction, objection, and data portability. Consent may be withdrawn where processing relies on consent, without affecting prior lawful processing. Some requests may be limited by legal retention duties or other lawful grounds.
